MassMutual CEO Provides Formula for Growth

Posted by Christopher Geehern on Nov 22, 2019 11:32:27 AM

The chief executive of a company creating thousands of jobs in Massachusetts believes the commonwealth can continue to prosper by addressing key issues such as housing, transportation and education.

Roger W. Crandall, President and Chief Executive Officer of Springfield-based MassMutual, told the AIM Executive Forum this morning that Massachusetts benefits from a bi-partisan and balanced public-policy approach to business.

“Massachusetts has the best of everything. It has an unbelievable history. We've had an unbelievable run over the last 10, 15, 20 years and I think we've got another unbelievable 10, 20, 25 years in front of us,” Crandall told an audience of 250 business leaders.

MassMutual, which oversees more than $500 billion in assets, has embarked upon a major expansion in Massachusetts that includes a new, 17-story tower now under construction on the South Boston Waterfront that will accommodate approximately 1,000 employees. The company is also adding 1,500 jobs to its Springfield headquarters.

Crandall said Massachusetts has generally done a good job providing support and resources for business development while maintaining a good quality of life for its residents. One key element of that quality of life is housing, he said, that that is a challenge moving forward.

Moderately priced housing is essential to retaining the talented employees who graduate from the commonwealth’s renowned colleges and universities, Crandall said. The price of housing in Boston has increased by 61 percent during the past decade and the average monthly rent in the city now stands at $2,500.

MassMutual has supported Governor Charlie Baker’s Housing Choice Bill, along with proposals to create a $10 million down-payment assistance program for first-time home buyers. The company separately contributes to Boston Mayor Marty Walsh’s Way Home Fund to provide homeless people with a safe and stable environment in which to rebuild their lives.

“We are supportive of efforts to create more housing,” Crandall said.

On transportation, Crandall said companies cannot afford to lose employees – or fail to attract new ones – because people are unable to get where they need to go. He urged employers to support investment in the MBTA and made an impassioned plea for the development of high-speed east-west rail to connect Boston and Springfield.

The final major issue on MassMutual’s priority list is education. Crandall said Massachusetts must continue to pay attention to maintaining best-in-the-nation educational institutions at all levels that provide young people with the skills that will be needed to drive the innovation economy. He commended the Massachusetts Legislature for passing an education funding bill with strong accountability provisions.

“The future is a future of human capital,” he said.

MassMutual was founded in 1851 when 31 founders pooled together $100,000 to write insurance policies for friends and neighbors. The company now pays out more than $14 million per day in life-insurance, retirement and other benefits to customers.


Topics: Massachusetts economy, Education, AIM Executive Forum, Transportation

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